Frequently Asked Questions
Flavors, allergens, ordering, parties and franchising — answered in plain words.
Every morning before opening, in small batches. When a flavor sells out it is gone until tomorrow — freshness beats inventory.
Yes — coconut and oat bases are always in the case, served with separate scoops to avoid cross-contact. Ask the counter for today's picks.
Order in the shop, pay at checkout and pick up at the counter in about 10 minutes. Pickup only — we do not ship melting scoops.
Absolutely — staffed sundae bars, roaming cone carts and birthday packages. See Parties & Events and book three weeks ahead in peak season.
Yes, through our wholesale program: 5-liter tubs and retail pints with twice-weekly frozen delivery and staff training.
Start at our franchise page: apply, join a Discovery Day, train for three weeks and open in 90–120 days with our launch team onsite.
We take them seriously: nut-free flavors are marked, separate scoops and tubs are used on request, and allergen sheets are available at every counter.
Every day, 10 AM to 9 PM, holidays included. Fresh scoops all day, every day.